Shipping Policy

JACKET STATION is a leading online store serving customers globally. Orders take 20-25 business days to deliver: 3-5 days for processing and 17-20 days for shipping. We provide tracking details once your product is dispatched. Sometimes, due to technical difficulties, tracking emails may end up in spam or fail to deliver. If you do not receive your tracking details within the specified timeframe, please contact us at info@jacketstation.com or chat with us, and we will be glad to assist you.

Shipping Locations

As an international store, JACKET STATION operates in several regions, including Asia, USA, UK, and Europe.
Regardless of the origin, every product is inspected by our Quality Control Team. For quick delivery, we offer overseas shipping. If you find any issue with our product or are not completely satisfied, you can make a claim by following our Return and Exchange Policy or chat with us.

Trust Worthy Shipping Partners

To facilitate our customers with the best, we have associated with the most trustworthy and experienced services like FedEx, DHL, Skynet, etc. As soon as the product dispatches from our warehouses, we also send an email related to the tracking and shipping details to our customer so that they could also keep an eye on their product.

Order Receiving

If you are not available at home to received your order, then you could also assign someone to receive your product by notifying us.
So that we can send your product to them and they can sign and receive the product for you.

Frequently ask Question FAQ’s

Q. What is Jacket Station?
A. Jacket Station is a fashion-forward brand store specializing in trendy leather jackets and stylish apparel for both men and women. From celebrity-inspired designs to classic and modern styles, we’ve got something for everyone.

Q. Where are your products shipped from?
A. We ship directly from our warehouses located around the globe. This allows us to provide worldwide delivery, including to the USA, UK, Canada, Australia, and more.

Q. What is the shipping time frame?
A. Our standard shipping time is typically between 20 to 25 business days, including order processing and delivery.

Q. Do you offer free shipping?
A. Yes! We offer free shipping on orders over $139 — exclusively for customers in the USA, UK, Canada, and Australia.

Q. How can I track my order?
A. Once your order is shipped, you’ll receive tracking details via email. You can follow your package’s progress online. For further assistance, feel free to contact our support team.

Q. Is it safe to shop at Jacket Station?
A. Absolutely! Your security is our priority. We use SSL encryption and trusted, secure payment gateways to protect your personal and payment information.

Q. Can I cancel my order?
A. Yes, you can cancel your order within 12 hours of placing it. After that, if the order enters the processing stage, cancellation may no longer be possible.

Q. What sizes do you offer?
A. Our products are available in a wide range of sizes, from XXS to 4XL. Each product page includes a detailed size chart to help you choose the perfect fit.

Q. What if my jacket doesn’t fit?
A. No worries! If the size isn’t right, just email us at info@jacketstation.com within 24 hours of receiving your order, and we’ll help you with the next steps.

Q. Can I return my order?
A. Yes, we accept returns for valid reasons reported within 24 hours of receiving the item. Please contact us as soon as possible with your concern.

Do you offer refunds?
Refunds are issued only for defective or incorrect items. If this happens, reach out to us immediately so we can make it right.

Q. Do I need an account to place an order?
A. No account is required — you can check out as a guest. However, creating an account allows for faster checkouts and easier order tracking in the future.

Q. Does Jacket Station offer custom jackets?
A. Yes, we offer custom-made jackets! Additional charges and terms apply depending on your requested customizations.

Q. How can I contact Jacket Station?
A. We’re always happy to help. Reach out to us via email at info@jacketstation.com or through the contact form on our website.